This October, two Halloween events were scheduled to be held in cemeteries – one was canceled due to community complaints and backlash; another was a success with record-breaking attendance.
What was the difference? Is it okay to host an event during Halloween at a cemetery or funeral home? Or is it irreverent? Read the rest of this entry »
This post was first shared on Have the Talk of a Lifetime’s blog on May 4.
When I was in elementary school, I discovered that one of my classmates was the child of a funeral home owner. I pitied this attractive, popular girl for having a parent that my 8-year old brain imagined to be a beady-eyed, sallow-skinned man who lurked around a cobwebbed funeral home on dark and stormy nights. One day she invited me to a birthday party at her home. I accepted despite dreading the thought of meeting her creepy father. To my surprise, on the day of her party, a man resembling Will Ferrell, not Bela Lugosi, greeted me at the door. He was funny, charming and warm. This was a funeral director? I couldn’t believe that all those Hollywood movies got it so wrong.
Read the rest of this entry »
“If I could do something differently, I would ask for someone to record my dad’s service.” ~ This comment was taken directly from a survey received through OGR’s consumer feedback program, The Family Contact Program.
Family Contact Participants often receive comments that help them improve their business offerings and practices. Through the blog series “Exploring Solutions with Family Contact,” members get better insight into services that might benefit their funeral home.
Have you ever received feedback like this from a family you served? Or maybe you’ve attended a funeral yourself and wished later it had been recorded.
The recording and webcasting of funeral services is a service more and more families are requesting. Several factors account for this increase: the sudden popularity with livestreaming on social media and in social gatherings, the distance family members now live from each other, and the psychological comfort it provides people who have lost a loved one. In this week’s blog, OGR will explore recording and webcasting services, and what this trend means for families and funeral homes. Read the rest of this entry »
Last week we began a review of 10 developments in funeral service that caught the attention of national–and sometimes–international media. Coverage focused on changing trends, occasionally on what went wrong, and often what were the most outrageous ideas. Here are another five topics that demonstrate what is catching the attention of media outlets and their readers. Read the rest of this entry »
Last year, we talked about how Golden Rule funeral homes observed Veterans Day.
This year, we will present you with some ideas on how you can honor veterans this November!
1.Make a gesture to show gratitude and support
Host a brunch for the community. Be sure to recognize any veterans employed in the funeral home, as well as those living in the community. Here are some easy brunch recipes to help you decide what to serve. Read the rest of this entry »